Privacy Policy
Last updated: 18 June 2026
1. Introduction
ING Shop Australia (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose information when you visit our website at ingcro.com.
2. Information We Collect
We may collect the following types of information:
- Contact details such as name, email address and phone number when you contact us.
- Information about your device and browsing activity through cookies and similar technologies.
- Shopping cart data stored locally in your browser via localStorage.
3. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide customer support.
- Improve our website, products and services.
- Process orders and payments when a checkout is completed.
- Comply with legal obligations.
4. Cookies
Our website uses cookies and localStorage to remember your shopping cart and cookie consent preferences. We also use analytics and advertising cookies with your consent to understand how visitors use our site and to deliver relevant marketing.
You can manage or withdraw your cookie consent at any time by clearing your browser cookies or adjusting your browser settings.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, alteration or disclosure. However, no method of transmission over the internet is completely secure.
6. Third-Party Services
We may use trusted third-party services for analytics, advertising and payment processing. These providers have their own privacy policies and handle data in accordance with their own practices.
7. Your Rights
Under the Australian Privacy Act 1988, you have the right to access and correct your personal information. To make a request, contact us at support@ingcro.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@ingcro.com
Phone: 1800 ING SHOP